Quality You are my customer, quality is my work and value for money my goal. For the duration of the working partnership, I will consider myself an equal owner of your business.
Confidentiality I will never discuss your business, except with you.
Mutuality A mutual benefit is a shared benefit, a shared benefit will endure. If I agree to do something for you, I expect equally for you to honour in full your part of the relationship.
Efficiency If the project takes 1 day or six months, I will bill only what is required and do only what I can do best.
Fun People like fun when training, and it has been shown to help them learn and remember more.
Mc Kernan Training Solutions: Malahide, Co. Dublin, Ireland